FAQ – SIM Unlock & Xiaomi Account Unlock

We provide safe, official unlock services for all phone brands. SIM unlock is done via code or official servers (e.g., iPhone). Xiaomi Mi Account unlock is available where applicable.

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FAQ Topics

Do you support all brands and models?

Yes. We support all major brands including Apple iPhone, Samsung, LG, Xiaomi, Huawei, Motorola, Sony, OnePlus, Oppo, Realme, Nokia and more. Availability depends on carrier and country.

What is SIM network unlock (SIM-lock removal)?

SIM unlock removes the restriction that ties a phone to one carrier. After unlocking, your device can use SIM cards (and eSIM) from other operators, locally or abroad.

Is the unlocking method official and safe?

Yes. Our method is official and safe. Depending on the device/operator, unlocking is done via an official unlock code or through official server-based activation (for example on iPhone, the unlock is applied through the carrier/Apple activation system). We do not modify firmware, jailbreak, root, or patch the phone.

What is IMEI?

IMEI (International Mobile Equipment Identity) is a unique identifier assigned to your phone (usually 15 digits). It helps carriers and manufacturers identify the device in their systems.

Why do you need my IMEI number?

IMEI is required to identify the device and verify the correct carrier lock record. Carriers use IMEI to generate unlock codes or apply server-based unlock permissions to the correct unit. Without IMEI, an official unlock cannot be matched properly.

Is it safe to share IMEI?

Yes. Sharing IMEI for an unlock order is generally safe. IMEI is a device identifier — it does not provide access to your photos, messages, accounts, or data. We only use it to process the unlock request. As always, share it only with trusted services.

Can someone unlock/steal my phone just knowing the IMEI?

No. IMEI alone does not allow access to your phone, iCloud/Google/Xiaomi accounts, or personal content. Unlocking or account removal requires additional validation and/or carrier-side records.

How do I find my IMEI?

Dial *#06# on your phone, or check Settings → About. You can also find it on the SIM tray or original box label.

How long does SIM unlock take?

Time depends on the carrier/model: from a few minutes up to several business days. The estimated processing time is shown before placing the order.

Will I lose my warranty?

No. Official code/server unlock does not change software and does not void manufacturer warranty.

Does it work with eSIM devices?

Yes. SIM unlock applies to devices with eSIM as well. Once unlocked, eSIM profiles from other carriers can be used.

What information do I need to place an order?

Usually: brand/model, carrier/network, country, and IMEI. Some carriers may require additional details (shown during checkout).

What if my phone is blacklisted or reported lost/stolen?

Network unlock is separate from blacklist status. If a phone is blacklisted, it may still be blocked on networks even after unlocking. Always verify device status before purchase.

What is Xiaomi Mi Account unlock?

Xiaomi Mi Account lock (Mi Cloud / Mi Account) can prevent access after reset. Xiaomi account unlock aims to remove that lock when the original account cannot be accessed. In many cases, proof of ownership may be required.

Is Xiaomi account unlock always possible?

Not always. Feasibility depends on device model, lock status, and available verification paths. If the service cannot be completed, you are covered by our refund policy.

Do you provide a refund if unlock is not possible?

Yes. If unlocking is not possible for your device/carrier, we provide a full refund according to our policy.

What should I do after receiving the unlock confirmation?

For most devices, insert a SIM from another carrier and restart. For iPhone, you may need to connect to Wi-Fi and activate (or via iTunes/Finder). Clear on-screen steps are provided with your result.

What if the unlock code does not work?

Follow the exact input instructions and attempt limit rules (some phones allow limited tries). If it still fails, contact support with screenshots — we will verify and help.

Is this an instant service?

Some networks are instant; others require processing time. The site shows the expected timing per network/service before ordering.